[AusRace] Dudded, well and truly.

[L.B.Loveday]

Ken,

 

Final Update on Neds:

 

They wrote to me on March 1

 

I have spoken to my supervisor and unfortunately as the race has been
completed we cannot cancel the bet, however he has applied $150 worth of
bonus cash to your account for you to use

 

March 10, there is no $150 bonus cash in my account. I wrote to them about
it, but received no reply. What a surprise!

 

LBL

 

From: Racing On Behalf Of Ken Blake
Sent: Monday, 24 February 2020 11:20 AM
To: 'AusRace Racing Discussion List' <racing at ausrace.com>
Subject: Re: [AusRace] Dudded, well and truly.

 

Ahhh Len..you gotta love 'em, just another instance of the thousands of
reprehensible acts and the utter disdain they hold their clientele in.

 

Yes Len, I understand your predicament, but I was of the belief that you had
been pretty much red flagged across the board and throttled back to a
minimal level.

So I am surprised that they have accepted a $150 wager.

 

The problem I see with this instance is that the wager was placed through a
3rd party, so the issue may in fact lie with a Dynamic Odds algorithm
failure.

Of course both platforms will point the finger at each other trying to
absolve liability.

 

So please keep us informed, as I like many, will be interested to the final
resolution.

 

It's reached a disturbing stage when one has to screenshot every bet as
evidential backup for a possible dispute procedure. Just a sad indictment of
the times we live in.

 

KB 

 

 

 

From: Racing [mailto:racing-bounces at ausrace.com] On Behalf Of L.B.Loveday
Sent: Sunday, February 23, 2020 3:47 PM
To: 'AusRace Racing Discussion List' <racing at ausrace.com
<mailto:racing at ausrace.com> >
Subject: [AusRace] Dudded, well and truly.

 

 

I placed this bet on Pt Lincoln 1/6 via Dynamic Odds this morning

 



 

But it was recorded on Ned's site as Pt Lincoln 1/7:

 



 

I could not find a "proper" email for Neds, so before 8am used their
internal "email":

 

I backed PtLincoln 1/6 Conge at $3.30 with Dynamic Odds. I have screen
shots, if you need them.

When I checked on NEDS.com.au, you have recorded them as being on 1/7,
Hayzelle. 

I backed Conge, not Hayzelle - can you please rectify or cancel.

 

I had received no response by 9:30 (and still have not) so I used their
"Live Chat", using the same words as in the email, with the addition:

 

I backed PtLincoln 1/6 Conge at $3.30 with Dynamic Odds. I have screen
shots, if you need them.

When I checked on NEDS.com.au, you have recorded them as being on 1/7,
Hayzelle. 

I backed Conge, not Hayzelle - can you please rectify or cancel.

I sent an email, but no response.

 

I received a response from "Jared":



but "one moment" became many minutes (I did not just sit there looking at
the screen, but came back every few minutes).

 

Then the "Chat" was terminated because it had been idle for so long - due to
"Jared" not getting back to me! I was asked for feedback and thanked for it:

 



 

The only recourse is the crooked NTRC, who would, 99.9% certainty, invent
some reason to rule for Neds. A waste of my time other than to cause an
inconvenience to Neds; it's not a fortune.

 

Ken Blake may see that as another excuse to not "bet with Corporate
thieves"; it's not - the reason to bet with Corporates is to make money and
stopping doing would be a classic case of "cutting off your nose to spite
your face"!

 

 

 

 

 

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