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</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:black'>Ken,<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>Final Update on Neds:<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>They wrote to me on March 1<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif;background:yellow;mso-highlight:yellow'>I have spoken to my supervisor and unfortunately as the race has been completed we cannot cancel the bet, however he has applied $150 worth of bonus cash to your account for you to use</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>March 10, there is no $150 bonus cash in my account. I wrote to them about it, but received no reply. What a surprise!<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>LBL</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='mso-fareast-language:EN-AU'>From:</span></b><span lang=EN-US style='mso-fareast-language:EN-AU'> Racing <b>On Behalf Of </b>Ken Blake<br><b>Sent:</b> Monday, 24 February 2020 11:20 AM<br><b>To:</b> 'AusRace Racing Discussion List' <racing@ausrace.com><br><b>Subject:</b> Re: [AusRace] Dudded, well and truly.<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>Ahhh Len….you gotta love ‘em, just another instance of the thousands of reprehensible acts and the utter disdain they hold their clientele in.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Yes Len, I understand your predicament, but I was of the belief that you had been pretty much red flagged across the board and throttled back to a minimal level.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>So I am surprised that they have accepted a $150 wager.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>The problem I see with this instance is that the wager was placed through a 3<sup>rd</sup> party, so the issue may in fact lie with a Dynamic Odds algorithm failure.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Of course both platforms will point the finger at each other trying to absolve liability.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>So please keep us informed, as I like many, will be interested to the final resolution.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>It’s reached a disturbing stage when one has to screenshot every bet as evidential backup for a possible dispute procedure. Just a sad indictment of the times we live in.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>KB <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='mso-fareast-language:EN-AU'>From:</span></b><span lang=EN-US style='mso-fareast-language:EN-AU'> Racing [<a href="mailto:racing-bounces@ausrace.com">mailto:racing-bounces@ausrace.com</a>] <b>On Behalf Of </b>L.B.Loveday<br><b>Sent:</b> Sunday, February 23, 2020 3:47 PM<br><b>To:</b> 'AusRace Racing Discussion List' <<a href="mailto:racing@ausrace.com">racing@ausrace.com</a>><br><b>Subject:</b> [AusRace] Dudded, well and truly.<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>I placed this bet on Pt Lincoln 1/6 via Dynamic Odds this morning<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'><img border=0 width=878 height=167 style='width:9.1458in;height:1.7395in' id="Picture_x0020_1" src="cid:image001.png@01D5F6E9.A248F1C0"><o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>But it was recorded on Ned's site as Pt Lincoln 1/7:<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'><img border=0 width=667 height=96 style='width:6.9479in;height:1.0in' id="Picture_x0020_5" src="cid:image002.png@01D5F6E9.A248F1C0"><o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>I could not find a "proper" email for Neds, so before 8am used their internal "email":<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><b><i>I backed PtLincoln 1/6 Conge at $3.30 with Dynamic Odds. I have screen shots, if you need them.<o:p></o:p></i></b></p><p class=MsoNormal><b><i>When I checked on NEDS.com.au, you have recorded them as being on 1/7, Hayzelle. <o:p></o:p></i></b></p><p class=MsoNormal><b><i>I backed Conge, not Hayzelle - can you please rectify or cancel.<o:p></o:p></i></b></p><p class=MsoNormal><b><i><o:p> </o:p></i></b></p><p class=MsoNormal>I had received no response by 9:30 (and still have not) so I used their "Live Chat", using the same words as in the email, with the addition:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I backed PtLincoln 1/6 Conge at $3.30 with Dynamic Odds. I have screen shots, if you need them.<o:p></o:p></p><p class=MsoNormal>When I checked on NEDS.com.au, you have recorded them as being on 1/7, Hayzelle. <o:p></o:p></p><p class=MsoNormal>I backed Conge, not Hayzelle - can you please rectify or cancel.<o:p></o:p></p><p class=MsoNormal><b><i>I sent an email, but no response.<o:p></o:p></i></b></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I received a response from "Jared":<o:p></o:p></p><p class=MsoNormal><img border=0 width=161 height=51 style='width:1.677in;height:.5312in' id="Picture_x0020_3" src="cid:image003.png@01D5F6E9.A248F1C0"><o:p></o:p></p><p class=MsoNormal>but "one moment" became many minutes (I did not just sit there looking at the screen, but came back every few minutes).<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Then the "Chat" was terminated because it had been idle for so long - due to "Jared" not getting back to me! I was asked for feedback and thanked for it:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><img border=0 width=142 height=39 style='width:1.4791in;height:.4062in' id="Picture_x0020_4" src="cid:image004.png@01D5F6E9.A248F1C0"><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>The only recourse is the crooked NTRC, who would, 99.9% certainty, invent some reason to rule for Neds. A waste of my time other than to cause an inconvenience to Neds; it's not a fortune.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Ken Blake may see that as another excuse to not "bet <span style='color:#1F497D'>with Corporate thieves"</span>; it's not - the reason to bet with Corporates is to make money and stopping doing would be a classic case of "cutting off your nose to spite your face"!<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p></div></body></html>