<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=utf-8"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:"Segoe UI";
panose-1:2 11 5 2 4 2 4 2 2 3;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
span.EmailStyle20
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:black;
font-weight:normal;
font-style:normal;
text-decoration:none none;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:black;mso-fareast-language:EN-US'>Grafton today (PlayUp)<o:p></o:p></span></p><p class=MsoNormal><span style='color:black;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black;mso-fareast-language:EN-US'><img width=644 height=76 style='width:6.7083in;height:.7916in' id="Picture_x0020_11" src="cid:image004.png@01D6B2C8.C723BDE0"></span><span style='color:black;mso-fareast-language:EN-US'><o:p></o:p></span></p><p class=MsoNormal><span style='color:black;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black;mso-fareast-language:EN-US'>It's not the first time; here's the reply from the previous occasion:<o:p></o:p></span></p><p class=MsoNormal><span style='color:black;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black;mso-fareast-language:EN-US'>*******<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Len,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for your email.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>It looks as if there was a feed error with our resulting software causing the race to be listed as a no return event.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Our trading team were aware of this error and were currently in process of adjusting the affected accounts.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>You will be pleased to know that a manual adjustment has been credited to your account in this instance.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Kind Regards,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>*******<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Yeah, sure.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>I'll see what they say this time - what if it's the same, indicating a prepared standard response?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>PlayUp was ClassicBet, the biggest crooks in the business by far. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Why do I bet with them Ken? <o:p></o:p></span></p></div></body></html>