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<p class="MsoNormal">As Len has mentioned numerous times, it is important to check you have been paid out the correct amount, but also paid for your horse winning!<o:p></o:p></p>
<p class="MsoNormal">Yesterday I had a sizeable bet (for me) on a US horse race with Bill Hill.<o:p></o:p></p>
<p class="MsoNormal">They looked up DRF and didn’t watch the live feed.<o:p></o:p></p>
<p class="MsoNormal">My account was deducted $1,000 as they had horse 1 as the winner.<o:p></o:p></p>
<p class="MsoNormal">This horse was a grey horse which finished at the tail of the field.<o:p></o:p></p>
<p class="MsoNormal">My horse was 1A which was favourite, but still o.k. odds, it won the race.<o:p></o:p></p>
<p class="MsoNormal">After contacting live chat, the were adamant my horse lost, so I was the one who had to provide them with a racing replay from the track!<o:p></o:p></p>
<p class="MsoNormal">They then amended the race result and credited my account, so I immediately withdrew the whole lot in protest.<o:p></o:p></p>
<p class="MsoNormal">Who knows if I hadn’t been burning the early hours and watched the race live, I would have taken their word for it.<o:p></o:p></p>
<p class="MsoNormal">It’s just not good enough for them not to have a live feed and rely on what DRF puts up, and I told them to please escalate this to senior management.<o:p></o:p></p>
<p class="MsoNormal">I reckon I’ve been duded before for sure.<o:p></o:p></p>
<p class="MsoNormal">Lindsay<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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