[AusRace] Bet365 - a joke;

[L.B.Loveday]

At 15:13 on 30 Dec 2024, I placed a bet with Bet365, Echuca 1/1 the
next day, 31 Dec, $54 @ 8.50 Place (cut back to MBL, I just ask for
$200 on all bets, let their computer do the arithmetic).
Early next morning, prior to 9am, I tried to place a bet on the same
horse and was correctly rejected. I'd not recorded the bet, and make
so many I'd forgotten, so hit the Live Chat, thinking they had a
software bug, and asked why the bet was rejected. He said wait a
while, he'll check.
In the meanwhile I looked at my "Unsettled Bets", and saw yesterday's,
so before he came back, sent a message "My apologies, I've just seen
in the list of Unsettled Bets that I backed it yesterday (drunk?).
Again, sorry to have needlessly bothered you". 

The (drunk?) was a joke, it was Christmas - New Year after all. But
I'd spent the day at home, and don't drink at home other than maybe
when I have visitor(s). 

But Bet365 applied "certain restrictions" to my account, specifically
rejecting all bets on anything, purportedly on the basis that my
throwaway "(drunk?)" indicated I was a problem gambler and needed
Aunty 365 to help me. A women went through a series of ridiculous
questions - Do I get excited when I win? (I don't even watch the
races) Do I feel stressed if I don't bet? Does losing upset me? Does
losing effect others? Do I have a need to bet?........... Said she'd
call me "tomorrow" after examining my prior history. Today, 13 days
later, she rang, saying she was not satisfied that I should be allowed
to bet, but offered me self-exclusion for 6 months, after which I
could resume betting. And kept it up - would I like to spend time
considering, give her my answer tomorrow ....

	20+ years ago, a female Judge of the Family Court wrote in her
Reasons "Mr Loveday's gambling is not a problem. On the contrary it 
has enabled the standard of living the family has enjoyed". Should I
pass that onto Bet365, appeal to the NTRC, see a lawyer...? Just use
bowlers, reverting to the way it was before MBL?


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