[AusRace] Tatts (TAB) join the welchers

sean mclaren seanmac4321 at gmail.com
Thu Nov 14 13:03:22 AEDT 2019


Len
that's crap.
and i agree misleading.
i just don't know why these corporates haven't been cleaned up.
a code of conduct.
fall out of line, then you can't take a bet.
they seem to operate according to their own agenda.
everyone wants increased turnover.
but nobody wants to create a fair playing field.
some of the Corporates/TAB's practices with software is also fraudulent.
you click on a price, you expect to see the same number on entry , and it
changes on the spot to a lower number.
you put on a wager and the hourglass comes up, time delay and your bet is
rejected.
it's sad that bookmakers can't simply be bookmakers and make a book.
cheers sean





On Thu, Nov 14, 2019 at 11:40 AM L.B.Loveday <lloveday at ozemail.com.au>
wrote:

> They gave this rationalisation:
>
>
>
> A review of your account shows that you have restrictions that will
> prevent you from receiving our promotional offers and being able to use our
> cash function.  These functions still show on your account when placing
> bets however you will not recieve [sic] the benefit.
>
> I call that misleading advertising, but of course the ACCC won't touch
> bookmakers.
>
>
>
>
>
>
>
> *From:* Racing *On Behalf Of *sean mclaren
> *Sent:* Tuesday, 12 November 2019 8:57 AM
> *To:* AusRace Racing Discussion List <racing at ausrace.com>
> *Subject:* Re: [AusRace] Tatts (TAB) join the welchers
>
>
>
> gobsmacked ..... i see it but i simply don't believe it!
>
>
>
> On Tue, Nov 12, 2019 at 5:30 AM L.B.Loveday <lloveday at ozemail.com.au>
> wrote:
>
> Tatt's response to my clearly articulated and documented email (below) was
> their usual pro-forma:
>
> ***********
>
> Unfortunately your issue is not one easily solved through email.
>
> We are open 24/7 so please call our Customer Service Team on 1800 823 888
> anytime for further assistance.
> *********
>
> To which I replied:
>
> **********
>
> "Easily" or not - and to me it seems very easy - my issue can be "solved
> through email", by putting in writing why you did not pay my bets as
> listed. One short sentence is all that would require.
>
>
>
> That way I have a provable record of what reason(s) you gave, unlike a
> phone call. Besides which, I am old, slow of thinking and hard of hearing
> and will NEVER again subject myself to the possibility of being spoken down
> to by a half-smart, know-little anonymous call-centre person.
>
>
>
> As you refuse to give a written answer, I will start the complaints
> process.
>
> *********
>
> Smallish bikkies, I know, but they need to be called to account.
>
>
>
>
>
>
>
> Yesterday you advertised:
>
>
>
>
>
> "Available to SA Residents only. First Fixed Price win bet placed with
> SATAB Account only."
>
>
>
> Which I am:
>
>
>
>
>
> There were terms and conditions for "Past the Post Payout", but none for
> the "All Races Run 2nd or 3rd".
>
>
>
> Yet you have not paid my bets on the following horses that ran 2nd or 3rd:
>
>
>
> Regards,
>
>
>
> L.B.Loveday
>
>
>
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>
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