[AusRace] Luxbet

[L.B.Loveday]

One more point - all my bets are vetted and individually approved, rejected
or partially accepted manually by them, whether for $1 or $1000, even when
within the MBL limits.

 

Summary: 

Lux continued to bet place on a 4-horse field after a late scratching (it
was already taken out of the market I bet into, so no deductions apply),
with a market>200%, at a price less than TAB, which also continued to bet
place.

They declared my bet a loss despite the horse running second.

Upon my complaint, instead of paying me, they voided the bet.

My bet was vetted and accepted by Luxbet by staff who had, or should have
had, the same information as I, or almost certainly more. 

 

 

LBL

 

From: Racing [mailto:racing-bounces at ausrace.com] On Behalf Of Race Stats
Sent: Sunday, 10 December 2017 2:59 PM
To: AusRace Racing Discussion List
Subject: Re: [AusRace] Luxbet

 

Wow, Len that's just fraud in my opinion.

A fibre optic cable does not interfere with being paid, that could have been
rectified.

Never ever heard of not being paid for a second placing in a field of 5.

Actually of all the bookies, I had won a 5 figure sum off them and they
never limited my account, so I have (had) them on my list as one of the best
bookies around. Classic Bet being the worst in my experience. They won't
take you on to lose more than $100 if you're even a little bit up with them.

Thanks for the alert, I will be watching them closely from now on.

Lindsay

 

From: Racing [mailto:racing-bounces at ausrace.com] On Behalf Of L.B.Loveday
Sent: Sunday, 10 December 2017 8:06 AM
To: 'AusRace Racing Discussion List'
Subject: [AusRace] Luxbet

 

I recently gave a "thumbs up" to Luxbet.

 

I retract it. 

 

On 6/12/2017, they offered $2.00 the place about Ipswich 6/3, which I took.
The horse came 2nd, which by any rational measure is a place.

 

Luxbet classified it as a losing bet and kept the money.

 

I pointed out the wrongness of that, and my stake was refunded, thus I back
a winner and do not win with Luxbet.

 

What was the problem one may wonder. Lux says "From my understanding a fibre
optic cable under St. Kilda road was damaged and as such resulted in some
software issues". No I'm not making that up, my imagination is not that
vivid.

 

They follow up with "In this instance, your bet will be void. Luxbet does
not pay a place for a field of less than five". No, they just take bets on
fields of less than 5 and keep the stake unless the mug punter complains.
How many others did not pick up that they were not paid? 

 

PS, QLD tote paid 2.90 - so not only was I cheated, I'd taken massive
"unders"..

 

 

LBL
 

 

 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://ausrace.com/pipermail/racing_ausrace.com/attachments/20171211/7141f818/attachment.html>